FAQ: COVID-19 and Engineering Student Services, Engineering Co-op, and Professional Development

Updated: March 17, 2020, 12:15pm

We’d like to inform you of an update to the services for the following offices: the Engineering Student Services, Engineering Co-op, and Professional Development teams will be working remotely for a three-week pilot period, following UBC guidelines for social distancing measures due to the COVID-19 pandemic.

While no in-person appointments or meetings will be available during this time, all services will be continuing. We are making every effort to serve students as before, but will be using online and phone appointments instead of in-person appointments.

We are aware that you are all dealing with an unprecedented situation. We are here to support you – please know that these are uncharted territory for all staff and faculty who are working diligently to assist you in managing these changes.

Please keep safe, wash your hands, and – with a bit of patience for each other – we’ll all get through this together.

The FAQs below are for engineering students at the Vancouver campus. Information for School of Engineering students at the Okanagan campus can be found at FAQs – School of Engineering. For all other information relating to COVID-19 and UBC, please continue to go to www.ubc.ca.

Are the ESS, Co-op, and PD offices physically open during this time?

  • Our physical offices are closed, but all services are continuing as usual

How can I access my ESS academic advisor, Co-op coordinator, or a member of the PD or CIE teams?

What are the hours of operations that I can expect to hear from staff?

  • Our regular hours of operations remain 8:30am-4:30pm

Where can I find mental health support or resources?

What about events or workshops that have been scheduled through the ESS, Co-op, PD, or CIE teams?

  • In general, larger events have been cancelled, and some smaller events like workshops are moving online. If you have registered for an event, you will be sent confirmation of your event either being cancelled or moved online
  • Reach out to the programs directly for more information if needed (see above for contact information)

Can student teams continue to work in small groups at UBC campus?

  • Teams should not work together in person at this time. Planned face-to-face team activities should be cancelled until further notice
  • Teams should identify 2 – 4 key members who will be responsible for assisting in a planned secure-shut down of the team space for the time being
  • The 2 – 4 member team should make a checklist list of all items they need to secure and make a note of where they are secured (i.e. all tools put in locked cabinets)
  • Teams should only be in their work space to secure valuables, and teams should do this in groups of no more than two students at a time. During this process, students should observe recommended guidelines for preventing the spread of infections including; frequent handwashing, wiping down common surfaces, and avoiding participating to shared spaces if unwell
  • Given that many teams may be trying to accomplish this activity at the same time, we ask that you also try to reduce contact with other teams, and try to remain at least 2 meters or 6 feet away from others at all times
  • Students are reminded of safe working practices, and should not engage in work alone
  • Where possible, students are encouraged to work, collaborate and meet to discuss team projects using online, video conferencing and other electronic tools where possible, and hold team meetings remotely

What can student teams expect for scheduled events and planned competitions?

  • We understand how important student competitions are to our design teams, and we understand that teams have been working all year towards these competitions. However, we ask that you postpone plans for travel to large gatherings in BC and outside the province. It is wise to assume that most competitions for this spring and possibly early summer may be cancelled or postponed until a future date
  • UBC has recommended all students abroad return to Vancouver as soon as possible
  • At this time student teams should avoid making any further plans (including travel) for participating in student competitions until further notice

What about student travel to conferences and other events?

  • At this time we are recommending that students avoid all unnecessary and non-essential travel until further notice
  • Students are encouraged to work with organizers to determine if there are alternative ways to participate in events, such as attending presentations online

What about the safety and security of student team property?

  • We have identified a space which can be used temporarily to store items for teams where safe and secure storage is not accessible as part of their normal work space. Please note: at the time when the Faculty resumes its operation at full capacity, this space will return to its original purpose and all stored items will be returned to owners.
  • In order to access this space we ask that you:
    • Contact Richard Colwell, Safety Officer, by email (richard.colwell@ubc.ca)
    • Create a separate list of all items the team wishes to store, have 2 copies, one for the team and one for Richard
    • Ensure they are labeled with the team name and contact number (clearly), ideally in boxes or easy to stack bins

Where can I get information about UBC’s response to COVID-19? What about final exams? Graduation? Spring and summer sessions?

  • Refer to the FAQ on ubc.ca for the most up to date information