Engineering Student Services

The Engineering Student Services (ESS) team provides first-year academic advising and course planning, information on Complementary Studies, student support, and any other academic services you may need that is not specific to your department/program.

For departmental/program advising, including help with course planning, technical electives, and program requirements, contact your Department/Program office.

Contact Us by Email

In order to best help you get the information you need in a timely way, please check the following information before emailing or calling Engineering Student Services.

  1. Visit the Registration page
  2. Read the FAQs
  3. Try a keyword search of this website
  4. For issues related to finances, questions about UBC and other general questions, contact your Enrolment Services Professional
  5. For department/program courses, contact your Department Advisor
  6. For courses in other faculties (e.g. MATH, CHEM, HIST), contact the department/faculty responsible for that course.
  7. Is the course full?
    • Register for a waitlist (if there is one)
    • No waitlist? Keep checking the course – other students may drop the course, so seats may become available. Registration is open until the Withdrawal Deadlines
    • Check the department/program/faculty website for further registration information – each unit deals with full classes in a different way
  1. Read your registration guide available on the Registration page – First Years or Second Year Transfer Students
  2. Read the FAQs
  3. Read or post a question on the Official UBC Engineering First Year Facebook Page
  4. For issues related to finances, questions about UBC and other general questions, contact your Enrolment Services Advisor
  5. Try a keyword search of this website
  6. ESS can assist with registration in ‘APSC’ courses or first year STTs. For all other courses, please refer to the departmental website for registration details (MATH, CHEM, HIST, etc.)
  1. Visit the Engineering Prospective Students webpage. You can learn more about our faculty, programs, and the application process.
  2. Learn more about UBC’s programs and campuses.

Visit our forms website for our contact form.

Contact Us Now

Office Hours

We are located in Room 1100 of the Fred Kaiser Building, opposite the Starbucks.

9:00am – 4:00pm | Mon – Wed, Fri
11:00am – 4:00pm | Thurs


#1100 – 2332 Main Mall
Vancouver BC V6T 1Z4

(604) 822-6556

The Fred Kaiser Building (Wayfinding at UBC)

Book an Advising Appointment

Online bookings are encouraged to be submitted several days in advance of your desired appointment date/time due to the high volume of inquires.

Prospective Students, please submit your questions to Ask Me @ UBC.

For immediate assistance, please request an appointment in person at the ESS Office, or by phone at (604) 822-6556.

View Advising Schedule

Visit our forms website to book an appointment.

Book Advising Now

Meet the ESS Team

Claudia Buffone
Associate Academic Advisor

Tina Chan
Associate Academic Advisor (Vantage College)

Me Ling Chu
International Student Coordinator & Advisor

Lisa Dyck
Associate Director, Academic Services

Jennie Jiang
Associate Academic Advisor

Nina Kessler
Business & Enrolment Analyst

Ruth Kwok
Associate Director, Admissions & Enrolment

Mary Murphy

Amy Vozel (on secondment)
Academic Advisor

Kimberly Wallace
Undergraduate Student Support